We accept MasterCard, Discover, Visa, and American Express. Check are NOT accepted.

Returns and claims will be handled with the best of care.

Non-Defective Merchandise must meet the following conditions to qualify for return acceptance:

• Non-defective merchandise returns incur a 20% restocking fee, and must be returned within 30 days of purchase.
• Merchandise must sbe in its original minimum inner pack quantity, as shipped by SMI, Broken quantity inner packs are not returnable.
• Merchandise, merchandise packaging, and inner pack must bear no markings or be otherwise defaced or damaged.
• Please note, clearance items are only returnable if they are defective.
• Relturns that do not meet the conditions described in this return policy will be returned to the sender and the shipping cost of the return will be charged to the member.

ITEMS WITH GUARANTEES OR WARRANTIES

If a purchased item includes a product guarantee or warranty, follow the instructions on the guarantee or warranty for repair or replacement.

ITEMS DAMAGED DURING SHIPMENT

All merchandise damaged during shipment is covered by teh shipper. If you receive merchandise damaged during shipping, please contact SMI within 30 days of the date of shipment of your order, and your claim will be processed immediately.